FAQs
Frequently Asked Questions
Everything you need to know about AHM World movementwear — from fit and fabric to shipping and returns. Can't find your answer? Email us at info@ahmworld.com
Q: What is movementwear?
A: Movementwear is clothing designed not just for athletic performance, but for the full arc of a conscious woman's day — from yoga and pilates to daily rituals and walks. AHM World's movementwear is crafted from luxe natural fibers to support the body at its highest frequency.
Sizing & Fit
Q: How do I find my size?
A: AHM World pieces are designed with a true-to-size fit in mind. Refer to our [size chart] on each product page for style description and detailed measurements. If you're between sizes, we recommend sizing up or down] for a more relaxed or fitted feel.
Q: Do your sizes run true to size?
A: Yes, our pieces run true to standard US sizing. Each product page includes specific fit notes and a size chart.
Q: What sizes do you carry?
A: We currently offer sizes xs-xxl, with select styles available in extended sizing. We're committed to expanding our size range as AHM World grows.
Fabric & Care
Q: What materials are AHM World pieces made from?
A: Our movementwear is crafted from high-vibrational luxe natural fibers, including organic cotton, bamboo, cashmere and merino wool. We choose materials for how they move, breathe, and feel against the skin — without relying on synthetic performance fabrics.
Q: How do I care for my AHM World pieces?
A: To preserve the integrity of natural fibers, we recommend:
- Cold wash, gentle cycle, like colors only
- Avoid fabric softener and bleach
- Hang dry or lay flat — avoid high-heat tanning
- Iron on low heat if needed, inside out
Q: Are your fabrics sustainable?
A: We prioritize natural, low-impact fibers and intentional, small-batch production.
Orders & Shipping
Q: Where do you ship from?
A: All orders ship from our home base in New York City.
Q: How long does shipping take?
A: Orders are processed within 1–2 business days. Standard shipping within the US takes 3–5 business days; expedited options are available at checkout. International shipping typically takes 7–14 business days.
Q: Do you ship internationally?
A: Yes — we currently ship worldwide. International orders may be subject to customs fees and import duties, which are the responsibility of the customer.
Q: How can I track my order?
A: Once your order ships, you'll receive a confirmation email with a tracking number and link.
Q: Do you offer free shipping?
A: Yes, on orders over $200. Shipping rates are calculated at checkout based on location and method.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 14 days of delivery for unworn, unwashed items with original tags attached. Sale items are not eligible for return.
Q: How do I start a return or exchange?
A: Visit our [Returns Portal] or email returns@ahmworld.com with your order number to begin the process.
Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs. We provide a prepaid return label for domestic orders, with restocking fee deducted from your refund.
Q: How long do refunds take?
A: Once we receive your return, please allow 5–10 business days for your refund to be processed back to your original payment method.
Q: Can I exchange for a different size or color?
A: Yes — exchanges are subject to availability. We recommend requesting an exchange as soon as possible to ensure your preferred size/color is in stock.
Payments & Promotions
Q: What payment methods do you accept?
A: We accept all major credit cards, [Shop Pay, Apple Pay, PayPal, Klarna/Afterpay] for installment payments.
Q: Do you offer student, healthcare, or community discounts?
A: Not currently, but join our newsletter for our exclusive offers.
Q: Do you offer gift cards?
A: Yes — digital gift cards are available in various denominations.
About Our Community
Q: What is an Ahmbassador?
A: Ahmbassadors are the AHM World community — conscious movers at every stage of their journey who lead by example, not by influence. Apply here info@ahmworld.com
Q: Do you collaborate with yoga studios, pilates studios, or wellness brands?
A: Yes — we partner with select studios and wellness spaces for community events and collaborations. Reach out at info@ahmworld.com to connect.